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 Post subject: absolute joke
 Post Posted: Sat Mar 25, 2017 9:31 am 
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MPSOC Member
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Joined: Thu Jan 31, 2013 10:02 pm
Posts: 205
Vehicle: MPS3 mkI
Has thanked: 3 times
Been thanked: 0 time
Bhp: 400
lbf·ft: 0
Colour: Black Mica
so I have a dual policy, got a Honda as my main car as I use it for work then just a 2nd cover for the mazda as I only use it for the weekend, I have about 5/6 additional extra like key care cover garneted value guaranteed curtesy car on each car, however, they haven't added to the breakdown cover on the Mazda, even tho they said they had, so now for the 1st time since iv been driving I actually have an issue, they say I'm not covered. so now I have to pay 140 quid for the AA to come out and do there job for them. safe to say they'll be getting a nice letter and a copy of the bill and take it from there. this is the 3rd/4th time they shit on my. very safe to say I wont be renewing, and if the mazda goes will be getting cancelled. one of the worst customer service I have ever seen. seem far to bothered about getting new customers than existing ones. Need to sort their priorities out.

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BNR3,snow stage 2 meth injection :D, 3"HTP induction, HDI GT2 PRO FMIC, jetex cb, ATP LDP, 3bar map sensor,Grimmspeed EBCS Electronic Boost Control Solenoid, forge v2 recerc, autotech HPFP, silicone return hose, silicone radiador hoses, small battery tray, stoptech drillied/slotted discs front and back, painted callipers front and back, wrapped bonnet and wing mirrors, tinted rear windows, custom side mount number plate holder, custom reupholstered seats and door cards, dipped centre console,AEM digital/analogue boost gauge-oil temp/pressure gauges, road angel jem, mio incarr cctv, built in freeview, bluetooth parrot kit, satnav, iPod connectivity, new age auto glow in the dark spider gear nob, polly ARB bushes front/rear,front whiteline strut bace, BC racing colliers, VVT


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 Post subject: Re: absolute joke
 Post Posted: Sat Mar 25, 2017 10:25 pm 
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MPSOC Member
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Joined: Thu Dec 31, 2015 1:23 pm
Posts: 111
Location: Harrogate
Vehicle: MPS3 mkII
Has thanked: 0 time
Been thanked: 3 times
Bhp: 300
lbf·ft: 339
Colour: Velocity Red Metallic
They weren't willing to haggle on the renewal price of our policy last month until we told them we wanted to cancel it because we took out another policy for alot less money elsewhere...no customer retention.

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Mazda 3 MPS MK2
Velocity Red
BNR S4 Turbo - Bosch 3 Bar Map Sensor - Grimmspeed 3 Port Boost Control - HTP 3.5 Inch Intake - CPE TMIC - Jetex Catback Exhaust - ATP Catless Long Downpipe - Damond Motorsport Dual Oil Catch Cans - Damond Motorsport PCV Plate - Autotech HPFP - Forge V2 BPV - CFM Rear Engine Mount - Hardrace Front & Rear Droplinks - Whiteline Rear Anti Roll Bar - Team HEKO Wind Deflectors - Bayson R Front Splitter - Corksport Hood Scoop "Rice Scoop" - Eibach 5mm Wheel Spacers - MPSOC Stickers - Cobb V3 Accessport - J-Tune & Badge


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 Post subject: Re: absolute joke
 Post Posted: Mon Mar 27, 2017 10:45 am 
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Joined: Sun Sep 16, 2012 8:00 pm
Posts: 2275
Location: Stockport
Vehicle: MPS2
Has thanked: 3 times
Been thanked: 26 times
Bhp: 115
lbf·ft: 106
Colour: Cosmic Blue Mica
Gutted Nath mate hope it gets sorted, some brokers never learn

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New motor - 2015 Mazda 2 Skyactiv 115 Sport Nav
Previous motor - 2010 Mazda 3 MPS running BNR S3 Snail and the usual bolt ons.


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 Post subject: Re: absolute joke
 Post Posted: Mon Mar 27, 2017 11:23 am 
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MPSOC Member
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Joined: Thu Jan 31, 2013 10:02 pm
Posts: 205
Vehicle: MPS3 mkI
Has thanked: 3 times
Been thanked: 0 time
Bhp: 400
lbf·ft: 0
Colour: Black Mica
If it dosnt get sorted im just gonna cancel take a loss then go elsewhere, as im writting this they've said i haven't requested it when i know doe a fact i have, so its getting cancelled tomorrow once i have insurance sorted elsewhere

_________________
BNR3,snow stage 2 meth injection :D, 3"HTP induction, HDI GT2 PRO FMIC, jetex cb, ATP LDP, 3bar map sensor,Grimmspeed EBCS Electronic Boost Control Solenoid, forge v2 recerc, autotech HPFP, silicone return hose, silicone radiador hoses, small battery tray, stoptech drillied/slotted discs front and back, painted callipers front and back, wrapped bonnet and wing mirrors, tinted rear windows, custom side mount number plate holder, custom reupholstered seats and door cards, dipped centre console,AEM digital/analogue boost gauge-oil temp/pressure gauges, road angel jem, mio incarr cctv, built in freeview, bluetooth parrot kit, satnav, iPod connectivity, new age auto glow in the dark spider gear nob, polly ARB bushes front/rear,front whiteline strut bace, BC racing colliers, VVT


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 Post subject: Re: absolute joke
 Post Posted: Mon Mar 27, 2017 3:11 pm 
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MPSOC Member
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Joined: Fri Oct 03, 2014 7:27 am
Posts: 86
Location: Oxfordshire
Vehicle: MPS6
Has thanked: 4 times
Been thanked: 7 times
Bhp: 260
lbf·ft: 0
Colour: Moist Silver Metallic
For breakdown we always go with AutoAid

£42.50 including homestart and tied to you not your vehicle so you can have a multi-car house.

Plus if you're married they add your spouse to your policy for free.

We've had them out a few times for punctures (RX-8 has no spare) and they are reasonably quick.


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